How to Withdraw SASSA Cash Send

To withdraw funds through the SASSA Cash Send option, you typically follow these steps:

  1. Receive the voucher or reference number: You should receive a voucher or reference number via SMS on your registered mobile number. This number is necessary for the withdrawal process.
  2. Locate a designated cash send outlet: Look for a participating retailer or bank that offers SASSA Cash Send services. Common options include major retailers, post offices, or participating banks.
  3. Visit the outlet: Go to the designated outlet with your voucher or reference number. Along with a valid form of identification, such as your South African ID card or passport.
  4. Provide the necessary details: Present your voucher or reference number to the cashier or teller at the outlet. They will request additional information, which may include your identification details, contact information, and any other required information.
  5. Complete the transaction: Once the necessary information is verified, the cashier or teller will initiate the withdrawal transaction. You will be given the option to receive the funds in cash.
  6. Sign and collect your funds: Sign any required documents or receipts and collect the cash amount corresponding to your SASSA grant.
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It’s important to note that the specific process and requirements for withdrawing funds through SASSA Cash Send may vary depending on the participating outlet and the details of your specific situation.


It’s recommended to carefully read any instructions provided by SASSA. Follow the guidance given by the cash send outlet during the withdrawal process.

For the most accurate and up-to-date information on how to withdraw funds using SASSA Cash Send, you can contact the SASSA helpline at 0800 60 10 11 or visit a local SASSA office.

They will be able to provide you with the necessary information and assistance specific to your case.


What is SASSA?

SASSA stands for the South African Social Security Agency. It is a government agency in South Africa responsible for the administration and distribution of social grants to eligible individuals and families in need. 

SASSA was established in 2005 to consolidate and centralize the social assistance programs previously managed by various government departments.

SASSA’s primary mandate is to provide social grants to individuals who meet specific criteria and are in need of financial support. 

The grants aim to alleviate poverty and provide a basic level of income to vulnerable groups. This includes the elderly, people with disabilities, and children from low-income households.

The grants provided by SASSA include the Older Persons Grant, Disability Grant, Child Support Grant, Foster Child Grant, and Care Dependency Grant, among others.


SASSA also plays a role in social welfare services, including the registration of social service organizations and management of social relief programs

They also collaborate with other government departments and agencies to address social challenges.

The agency operates through its regional and local offices across South Africa. Here individuals can apply for grants, receive assistance, and access related services.

SASSA aims to ensure that social grants are provided efficiently, fairly, and transparently to those who need them most. Thus contributing to social development and poverty alleviation in the country.

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Types of SASSA Grants

SASSA (South African Social Security Agency) provides various types of grants to assist eligible individuals and families. The types of SASSA grants include:

Older Persons Grant

This grant is available to South African citizens or permanent residents who are 60 years of age or older and meet the eligibility criteria.

Disability Grant

This grant is intended for South African citizens or permanent residents who have a disability that prevents them from working and meeting their basic needs.

Child Support Grant

This grant is designed to support caregivers of children under the age of 18 who meet the means test and other eligibility criteria.

Foster Child Grant

It is for individuals who are caring for a child who is not their biological child, either through foster care or court-ordered guardianship.

Care Dependency Grant

This grant is available to caregivers who are responsible for children with severe disabilities and require additional care and support.


Social Relief of Distress Grant (SRD)

The SRD grant is a temporary grant that provides assistance to individuals or households in urgent need due to a crisis or disaster, such as the COVID-19 pandemic.

It’s important to note that each grant has specific eligibility criteria and requirements that applicants must meet to qualify. The grants aim to provide financial support to vulnerable individuals and families, ensuring their basic needs are met.

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