SRD Status Check Online

On this page you’ll be able to conduct an SRD status check online for the R350 social relief grant. This includes the payment schedule when the money can be collected.

The R350 Social Relief Grant Payment schedule is announced each month by the South African Social Security Agency also known as SASSA.


How to Check SRD Status Online

You can do an SRD status check online using the following steps.


  1. Visit the South African Social Security Agency (SASSA) website.
  2. Click on the “COVID-19 SRD Grant” option on the homepage.
  3. Select the “Check Status” option from the drop-down menu.
  4. Enter your ID number and click on “Submit”.
  5. If your application has been approved, your payment status and payment dates will be displayed on the screen.

If your application has been declined or is still being processed, the system will indicate this and you can contact SASSA for more information.

It’s important to note that the 350 status check is only available for applications that have been submitted online. If you submitted your application at a SASSA office or via the WhatsApp line, you may need to check the status of your application by contacting SASSA directly.


SASSA grants

How do I Get Paid the Grant?

If your application for the Social Relief of Distress (SRD) grant has been approved, you can receive your payment through one of the following methods.

Bank Account

If you provided SASSA with your bank account details when you applied for the SRD grant, the money will be deposited directly into your account.

Mobile Money

If you use a mobile money service such you can choose to receive your payment through this service. Such services include Vodacom’s M-Pesa or MTN’s Mobile Money.

Cash send

If you have neither of the above, you can choose to receive your payment through Cash Send. This is a service provided by major banks in South Africa. It simply allows you to withdraw cash at designated ATMs or retailers.

When you receive your payment, you will be notified by SMS or email with details on how to access your money. It’s important to note that payments are typically made in monthly instalments. You will need to reapply for the SRD grant if you require additional assistance beyond the initial six-month period.


SRD status check payment card

How do I know if my SASSA grant is approved?

If you have applied for a social grant through SASSA, you can check the status of your application to see if it has been approved. Here are the steps to check if SASSA has approved your grant application:

  1. Visit the SASSA website.
  2. Click on the “Grants” tab on the menu bar at the top of the homepage.
  3. Select “Check your grant status” from the drop-down menu.
  4. Enter your ID number and click on “Submit”.
  5. Your application status will be displayed on the screen, indicating whether your application has been approved, declined, or is still being processed.

If your application has been approved, the payment method and payment date will also be displayed. If your application has been declined, you will be provided with a reason for the decision and information on how to appeal the decision if you wish to do so.

Alternatively, you can also check the status of your grant application by calling the SASSA toll-free helpline at 0800 60 10 11. Or by visiting your nearest SASSA office in person.

SRD status check online

Why is my SASSA R350 Still Approved but no Payment?

If your Social Relief of Distress (SRD) grant application has been approved by the South African Social Security Agency (SASSA), but you have not yet received payment, there could be a number of reasons for the delay. Here are some possible reasons why you have not received your payment:

  • Verification process: SASSA may be in the process of verifying your personal details and bank account information to ensure that you meet the eligibility criteria for the grant and that the correct payment details are on record.
  • Technical issues: There may be technical issues or glitches in the payment system that are causing delays.
  • Bank account issues: If you have provided SASSA with your bank account details for payment, there may be issues with your bank account that are preventing the payment from being processed. This could include issues such as incorrect bank details or an inactive bank account.
  • Other income: If SASSA has discovered that you have another source of income or have been receiving other forms of financial assistance, your application may be re-evaluated or declined.
  • Overwhelming demand: The high volume of applications for the SRD grant may be causing delays in the processing of payments.

If you are experiencing delays in receiving your SRD grant payment, it is recommended that you contact SASSA directly to inquire about the status of your payment and to address any issues that may be causing the delay.

Why has my SRD Status Check Online Failed?

If you are unable to check the status of your social grant application through the South African Social Security Agency (SASSA) website, it could be due to several reasons. Here are some possible reasons why your SRD status check online has failed.

Incorrect ID Number

You may have entered your ID number incorrectly when trying to check the status of your grant application. Double-check that you have entered your ID number correctly and try again.

System Error

There may be a temporary system error that is preventing you from checking your application status. Wait for a few hours and try again later.

Application not yet Processed

Your grant application may not have been processed yet. It takes time for SASSA to process the high volume of applications it receives. It is therefore recommended that you wait a few days before trying to check the status of your application again.

Application Declined

If your grant application has been declined, you may not be able to check the status of your application online. In this case, you will need to contact SASSA directly to inquire about the reason for the rejection and how to appeal the decision.


Technical Issues

There may be technical issues with the SASSA website that are preventing you from checking your grant application status. In this case, you can try using a different device or internet browser to see if that resolves the issue.

If you are still unable to check the status of your social grant application, it is recommended that you contact SASSA directly to inquire about the status of your application and to address any issues that may be causing the problem.

queueing for grants

What is the Social Relief of Distress Grant?

The Social Relief of Distress Grant (SRD) is a type of emergency social grant introduced by the South African government in response to the COVID-19 pandemic.

The SRD is aimed at providing temporary financial assistance to individuals and families who have been negatively affected by the pandemic and are experiencing extreme poverty or distress.

The grant is administered by the South African Social Security Agency (SASSA). It provides a monthly payment of R350 (as of September 2021) for a period of up to six months.

The eligibility criteria for the SRD grant include being a South African citizen or permanent resident, being unemployed and not receiving any other forms of social grants or income support, and being in need of immediate assistance due to extreme poverty or distress.

The SRD grant has been a lifeline for many vulnerable individuals and families in South Africa during the pandemic. It provides essential financial support to those who have lost their livelihoods or are struggling to make ends meet.

However, the grant has also faced criticism for its limited coverage and duration. Many have called for it to be extended or made permanent to better support those in need.

9 thoughts on “SRD Status Check Online”

  1. the grace headshot

    Hi I’m YOSE ZINTATHU ,I HAVE A PROBLEM WITH MY R350 GRANT SOMEONE CHANGE MY NUMBER THAT‘S I USED WHEN APPLYING WITHOUT MY PERMISSION

  2. the grace headshot

    Hi
    Ive change my payment method to my own personal bank account Capitec

    Was on the cash send checkers payment method but ftom Jan 23 till now Jun 23 every month was aproved but no payment date..

    Ive send my bank details to sassa they did send a sms back that is is confirmed..

    So why does my money not reflect in my account??? And my status check still just say aproved but no date. WHY???

    When can i get my money!!!!

  3. the grace headshot

    I did not recieve my sassa 350 grant since June 22 it always declined n I’m not working so I don’t know what is going on.

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