In today’s digital age, it’s not uncommon to forget or misplace important contact information, like your Cell C number.
Whether you’ve recently acquired a new Cell C number, lost your phone, or simply can’t recall your own number, it can be frustrating not knowing how to retrieve it. But fear not!
In this comprehensive guide, we’ll show you exactly how to check your Cell C number using various methods. By the end of this article, you’ll be equipped with the knowledge to effortlessly retrieve your Cell C number whenever you need it.
How to Check Your Cell C Number
If you find yourself in a situation where you need to check your Cell C number, there are a couple of methods you can use. Let’s explore these options in detail.
Using a USSD Code
The easiest and most convenient way to check your Cell C number is by using a USSD code. Follow these simple steps to retrieve your contact information:
- Dial *147# on your Cell C SIM card-enabled phone.
- You will be presented with a menu of options.
- Select option 8 for “Customer info.”
- Your Cell C number will be displayed on your screen.
Using a USSD code ensures a quick and hassle-free process for checking your Cell C number.
Using Another Phone
If you don’t have access to the phone with your Cell C SIM card, don’t worry! You can still find your contact information by sending a “Please Call Me” message to another phone. Here’s how:
- Dial 111insert their contact# on your phone.
- The recipient’s phone will receive a message displaying your contact information.
- Take note of the contact number displayed on the recipient’s phone.
This method allows you to retrieve your Cell C number using an alternative phone without incurring any costs.
Additional Cell C Services
In addition to checking your Cell C number, it’s essential to be aware of other services offered by Cell C. Let’s take a look at some of these services:
Diverting Calls
There may be instances when you need to divert your calls to another number. Here’s how you can do it on Cell C:
- To divert all calls, dial *2108414(last nine digits of your contact)#.
- To divert calls when you’re busy, dial *6708414(last nine digits of your contact)#.
- To redirect all calls to voicemail when unanswered, dial *6108414.
- To cancel all diverts, dial ##002#.
By familiarizing yourself with these call diverting options, you can manage your incoming calls effectively.
Blocking a Lost SIM Card
If you happen to lose your Cell C SIM card, it’s crucial to block it immediately to prevent unauthorized usage. Follow these steps to block your lost SIM card:
- Dial *147# on any phone.
- Select option 6 to block your SIM card.
Blocking your SIM card ensures the safety and security of your Cell C account.
Cell C Customer Care Contacts
If you require further assistance or have specific queries, you can get in touch with Cell C customer care. Here are the contact details:
- Call 135 toll-free from a Cell C SIM card-enabled phone.
- Call 084 135 from any other service provider.
- Twitter: @CellC https://twitter.com/CellC
- Facebook: @CellC https://www.facebook.com/CellC
- Instagram: @Cellcsa https://www.instagram.com/Cellcsa
Feel free to reach out to Cell C customer care for any additional support you may need.
Common Cell C Queries
Apart from checking your Cell C number and accessing customer care, there are several common queries that Cell C subscribers often have. Let’s address some of these queries and provide the necessary information:
Loading Airtime Vouchers
To load an airtime voucher on your Cell C account, follow these steps:
- Dial 103enter recharge pin#.
By following this simple process, you can easily load airtime vouchers onto your Cell C account.
Changing Tariffs
If you wish to change your prepaid tariff to another one, here’s what you need to do:
- Dial *147# on your Cell C SIM card-enabled phone.
- Select option 1 to change your tariff.
Changing tariffs allows you to tailor your Cell C plan to suit your specific needs.
Personalizing Call-Back Settings
To personalize your Cell C call-back settings, follow these steps:
- Dial 1111# and select option 1.
- Enter your name and press OK.
- Choose option 1 to activate and personalise the call-back setting.
By personalizing your call-back settings, you can add a personal touch to your Cell C communication experience.
Requesting GPRS/MMS Settings
If you need to request GPRS/MMS settings for your Cell C phone, here’s what you should do:
- Dial *147# on your phone.
- Select option 3 to request the GPRS/MMS settings.
Following these steps ensures that you have the necessary settings for internet and multimedia messaging on your Cell C device.
Checking Airtime Balance
To confirm your Cell C airtime balance, simply dial *101# on your phone. This will provide you with the information you need regarding your remaining airtime.
Checking Cell C Subscriptions
To check your Cell C subscriptions, follow these steps:
- Dial 1331# on your phone.
- Follow the prompts to check all your subscriptions.
By following these instructions, you can stay informed about the various subscriptions linked to your Cell C account.
Making Your Cell C Number Private
If you wish to keep your Cell C number private, you have two options:
- To hide your contact temporarily for one call, dial #31# followed by the number you wish to call. Press the dial button.
- To hide your contact for a longer duration, use your phone settings to keep your contact concealed.
By utilizing these options, you can maintain your privacy and control over who sees your Cell C number.
Conclusion
In conclusion, knowing how to check your Cell C number is essential for all Cell C subscribers.
With the methods outlined in this comprehensive guide, you can easily retrieve your contact information whenever the need arises. Additionally, familiarising yourself with other Cell C services, such as call diverting and blocking lost SIM cards, ensures a secure and efficient mobile experience.
If you have any further questions or require assistance, don’t hesitate to reach out to Cell C customer care. Stay connected, stay informed, and enjoy the convenience of your Cell C services!
